TATA Steel Ideation Challenge

Talent Search Portal

Our idea is broadly to develop a student portal for TATA Steels with a prime focus on talent acquisition.  

   

The portal can be used: 

1) To develop association with all the engineering colleges in the country.

2) To act as a recruitment portal for both internships and full-time jobs.

3) To conduct various student friendly programmes which will develop an interface between college and corporate

Made by:
Meghana Vaidya(12BM60035)
B Vaishnavi(12BM60019)

Please find the link for the ppt which provides a broad view of the idea.

http://goo.gl/06o1A

Business Application

KARLZ ELECTRONIC SERVICES

Through this software I have created an online customer support for the company.

This is a small company with very less market presence so such an online support helps it to reach customers around the country. The customers can submit a ticket containing a complaint, query, asking for a demo or ordering for purchase.

The purchase orders are then routed to the specific dealers by the company officials.

Softwares Evaluated

• Maian Support
• iQDesk
• osTicket
• ExoPHPDesk
• Trellis Desk

Software Chosen

I chose Trellis Desk over the others as I found it most suitable for the purpose. All the others tested had the common features of submitting the ticket and checking the history but Trellis provides extra features like News, Knowledge Base(knowledge base is there in osTicket but News feature is not present) which would provide the customers(members/non-members) with latest updates about the devices as well as help them to choose well with features of gadgets provided. Karlz being a small company this extra feature will add to its advantage and help it in gaining market presence. Apart from that Trellis Desk is user friendly and can easily be customized.


Customization Done

• I have added departments one each for each product that the company deals with like Mobile Phones department, Laptops department etc. I have also added a separate purchase department for purchase orders.
• Each department is assigned to a staff member who will be intimated on arrival of ticket for his/her department.
• I have added a feature that any issue not entertained by its concerned department within 12 hours will escalate to a special department called Backlog department.
• On submission of the ticket a mail is sent to the customer giving the details of the ticket.
• I have added news,announcements giving the latest updates about electronic devices, have also added articles about mobile phones, laptops etc. to be added in the knowledge base which can be viewed even by the non-members.

The link for the application is http://bh.x10.mx/trellis/index.php?act=portal

Certification

To
 Prashant Kumar Singh (Vendor)
Thank you for developing the online portal for E-Food Junkies. The portal is very well  made and it fulfils all my requirements.
From
Meghana Vaidya ( Owner: E-Food Junkies)

E-Food Junkies Requirements

E-Food Junkies(Customer side)

Customer: Meghana Vaidya(12BM60035)

Vendor: Prashanth Kumar Singh(12BM60037)

Objective: To create an online fast food center named E-Food Junkies which will provide home deliveries to customers.

Requirements:

1. A customer who wants to order food through our portal should initially register in our site. On successful registration he should be sent a confirmation email also some ID should be assigned to the customer.

      2. The customer should then be directed to the page where he can place order.

      3. In the order page he should have choices between various items available in our food joint. Our food service provides burgers of different size both Veg. and Non-Veg.,chicken hot wings, crunchy legs and Soft drinks.                                                                     
 4.The customer should also have provision to choose the quantity of each item to be ordered.

      5. I would also require that the page shows the cost of the customer’s order.

      6. After placing the order customer should be directed to the payment page and after successful payment an  acknowledgement page should appear. 

      7. It would be very helpful if you could also include the user manual in the portal for ease of the customers.

The application can be accessed here:

URL: http://techsavvypercy1.blogspot.in/2012/09/zoho-application.html

system architecture

Ria: Hello Meghana! How are you?

Me: Hi, I am fine. You say any reason of calling me?

Ria: Yes actually I have been given to prepare a presentation on “System Architecture” and I have no idea about it can you help me out?

Me: Ya sure. System Architecture is a very simple topic. System architecture is the conceptual model that defines the structure and/or behavior of a system. Information System basically has two major parts: The Database and The Applications.

Ria: Can you tell me how these two are clubbed up in an architecture?

Me: See in any Information System data has to be distinct from Applications but to understand this in detail let me explain you the 3-tiers in architecture:

1.      Single-Tier Architecture: In this all processing is done in a single computer and all resources are attached to the same computer.

2.      Two-Tier Architecture: It is client-server architecture.  The client that runs the application and the server that handles the database back-end. The client-server solution also allows multiple users to access the database at the same time as long as they are accessing data in different parts of the database. The client machines where connected to the server using TCP/IP protocol. Example of this is personal computers.

3.      Three-Tier Architecture: This has a third layer business logic tier/application server between the previous two (client and database tier) layers. The application runs the traditional client/server model but from the web server (middle tier). The client only displays the GUI and data but does not play any role in producing result. Example is an Internet Browser.

Similarly the data layer can be split to form n-tier architecture.

Ria: Oh this seems interesting. But I don’t understand why did one need to move from single tier architecture to n-tier? :-(

Me: Nice question. Each system had its drawbacks and so had to come up with a higher version.

·         Single-tier architecture was simple and efficient but as anyone could use the data it was not secure. Also the cost of the central machine was very expensive. So we went for two-tier architecture.

·         Dual-tier execution was comparatively more secure and faster but with clients more than 50 the speed of execution slowed creating a need to go for a three-tier system.

·         In 3-tier architecture due to the introduction of middle layer the client is handling only presentation logic. Thus the traffic with the server reduces and speed increases. But these systems are complex and costly.

Ria: Cool. I have also heard about ERP system, can you throw some light on them too?

Me: An ERP (Enterprise Resource Planning) is an integrated system that operates in real time (or next to real time), without relying on periodic updates. It maintains a common database, which supports all applications. It is faster to implement and easier to manage.

Ria: Thank you very much. I have one last question, these days data security is a very important issue, is there anything that can protect your data?

Me: Yes your concern is very right. In today’s world of malpractices security has become an important issue. For this there are “firewall servers” which are basically a set of related programs, located at a network gateway  server  that protects the resources of a private network from users from other networks. Basically, a firewall, working closely with a router  program, examines each network packet to determine whether to forward it toward its destination.

Ria: Thank you very much. Now I can very easily make my presentation. You have relieved me of the tension.

Me: It was my pleasure.